RCCRM Digital Solutions (“RCCRM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a consultation request, or interact with our advertisements and online services.
1. Information We Collect
When you contact us or book a consultation, we may collect information such as:
- Name
- Business/company name
- Email address
- Phone number
- Job title or role
- Website URL
- Information about your business or project requirements
- Any other information you voluntarily provide through our forms or communications
We may also automatically collect limited technical information, such as IP address, browser type, device information, and website usage information, through cookies or similar technologies.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and consultation requests
- Schedule and conduct free consultations
- Understand your business and technical requirements
- Provide information about our Zoho consulting, development, automation, integration, and other services
- Prepare proposals, estimates, or service recommendations
- Communicate with you regarding our services
- Improve our website, services, and marketing
- Send relevant business communications where permitted by applicable law
- Prevent fraud, misuse, or unauthorized activity
We do not sell your personal information.
3. Marketing Communications
If you provide your contact information through our website, LinkedIn advertisements, consultation forms, or other channels, we may contact you regarding your inquiry or our services.
Where required by applicable law, we will obtain your consent before sending marketing communications. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
4. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, advertising technologies, and similar technologies to understand website traffic, improve user experience, and measure the effectiveness of our marketing campaigns.
Third-party platforms such as LinkedIn, Google, or other service providers may use cookies or similar technologies in accordance with their own privacy policies.
You may be able to control or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
5. Sharing of Information
We may share your information with trusted service providers who assist us with:
- Website hosting
- Customer relationship management
- Appointment scheduling
- Email and communication services
- Analytics and advertising
- Business operations and technical services
These service providers may only use your information to perform services on our behalf and are expected to protect your information.
We may also disclose information when required by law, legal process, or to protect our rights, property, users, or business.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where processing is based on consent
- Object to certain processing activities
- Opt out of marketing communications
To exercise any applicable rights, please contact us using the information below.
9. Third-Party Websites and Services
Our website or communications may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of those third parties before providing them with personal information.
10. Children’s Privacy
Our services are intended for businesses and professionals and are not directed toward children. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.
Any updated version will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@rccrmsolutions.com
- Phone: +91 8630 652812
- Website: www.rccrmsolutions.com
- Address: SuryaKutumb Apartment, 3/217 Ambedkarpuram Awasvikas, Kalyanpur, Kanpur, Uttar Pradesh 208019, India